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March 20, 2025 @ 9:30 am - 12:00 pm
Cost: $10.00
2.0 social work CEUs available – will incur extra costs
An additional fee of $15 for members of NASW
and $25 for non-members of NASW
CEU paperwork will be sent to registrants after webinar.
“NASW-PA Chapter is a co-sponsor of this workshop. 2 CEs will be awarded for completion of this course. NASW has been designated as a pre-approved provider of professional continuing education for social workers (Section 47.36), Marriage and Family Therapist (Section 48.36) and Professional Counselors (Section 49.36) by the PA State Board of Social Workers, Marriage & Family Therapists and Professional Counselors.”
THE LINK TO THE WEBINAR WILL BE SENT TO YOU WITHIN 48 HOURS,
ONE WEEK PRIOR, ONE DAY BEFORE,
AND THE DAY OF THE WEBINAR AS REMINDERS
(Always check your Spam folder as well for the email to the webinar link)
Description:
Aggressive behaviors in dementia patients can be considered common. And while it may be comforting to know you are not dealing with an anomaly it does not make managing the situation easier or less frustrating as a caretaker.
Aggressive behaviors could be verbal or physical and at times come for no apparent reason. They can be sudden and identifying the trigger can place pressure on caretakers especially in a facility setting where other patients could be placed at risk.
This training will discuss causes of this aggressive behavior and share practical affective responses to these behaviors. We will review case studies and current research around how others have successfully operated with these obstacles. We will also promote the creation of an I.C.E (In Case of Emergency) Action plan all staff can provide input to, which can be used, when urgent situations occur requiring immediate attention.
Objectives:
- Understand the cause of aggressive behaviors with dementia patients
- Identify possible triggers, which can then be avoided to minimize disruption
- Identify current treatment plans used with dementia patients expressing aggressive behavior
- Discuss potential options to address these behaviors
- Discuss how to ensure other residents are kept safe during outbursts
- Create action steps/Action Plan I.C.E
- Review case studies to engage real life application of the action plan
Target Audience:
Any professional or family caregiver who cares or works with individuals with dementia.
Facilitator:
Alexis Doumbouya is currently a training facilitator & curriculum developer (Temple Univ, Cheyney Univ & School District of Philadelphia) and Current Director of Operations (Customer Service, Quality & Retention) in Philadelphia. She has 13 years of training, communication & business management experience with onsite and virtual trainings on such topics relating to communicating and engaging aging adults.
Alexis has developed & designed various training & workshop curriculums, workbooks, Stand Operating Procedure manuals, Digital Marketing Plans, Coaching process flow and tools. Also, she has ensured operational compliance with Federal regulations i.e., Center for Medicare and Medicaid Services (CMS), HIPPA, HITECH. She is also knowledgeable about health care reform and The Affordable Care Act.
Alexis is working with PennCares in developing trainings encompassing older adults and issues surrounding behavioral health aspects, especially within the topic of dementia. She provides expert trainings to direct care staff with a focus on practical interventions strategies and reducing frustration or fatigue in caregiver rolls. She is certified in Mental Health Awareness and is presently working on her master’s degree with Trident University.
PennCares Cancellation Policy
- PennCares Support Services reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
- PennCares reserves the right to substitute course instructors as necessary.
- If PennCares cancels an event, registrants will be offered a full refund.
Postponement: Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Substitutions and Transfers: We understand that circumstances may occur to prevent you from attending a training. If you find that you are unable to attend one of PennCares’ trainings, you have several options:
- Send a substitute: Substitutions are accepted as long as a written request is received. Substitutions may be made without penalty provided the original registrant contacts PennCares at trainings@penncares.org to request this change.
- Transfer to another course: Transfers are accepted up to the day of the event as long as a written request is received. In the event the registrant cannot attend a scheduled course for which he or she is enrolled, registration can be transferred to another course.
- Refund of monies: Requests for refunds must be made in writing and received by the training refund deadline stated on the training registration form. (See below for cancellation policy).
Registration Cancellation by Participant
- Unless specifically stated on registration materials, the deadline to request a refund for your registration is 5 business days before the event.
- Registration cancellations requested prior to the deadline will be eligible to receive a refund less a 5% administration fee. *
- Cancellations received less than 5 business days before the event will not be eligible for a refund and will be billed for the total cost.
- Registered no-shows are not eligible for a refund and will be billed the total cost.
- Cancellations will be accepted via e-mail to trainings@penncares.org and must be received by the stated cancellation deadline.
- All refund requests must be made by the attendee/payee.
- Refund requests must include the name of the attendee, the training date, and payment method.
These above policies apply to all PennCares trainings unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.