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March 20, 2025 @ 9:30 am - 12:00 pm
Cost: $10.00
This training has been cancelled due to low registration. We will be resheduling in spring of 2020.
Thank you for your understanding.
Description:
In this training, participants will increase their critical thinking and observation skills related to challenging behaviors encountered when working with older adults. This training will assist providers to better assess behavior and determine possible triggers for behaviors in older adults that may be difficult to manage. Additionally, perspectives and interventions for treating and resolving challenging behaviors in older adults will be discussed. Attendees will be able to identify ways to define challenging behaviors and observe cues to help them understand why they are occurring. They will also be able to discuss various intervention strategies for the challenging behaviors and problem solve examples as a group activity.
Objectives:
- Methods to accurately identify common causes and manifestations of challenging behaviors will be obtained by the attendees.
- Management strategies to directly target the trigger causing the undesired behavior will be learned.
- Communication strategies to use with persons with dementia as a behavior management strategy will be obtained.
Target Audience: This training is for all who work with individuals with mental illness and difficult behaviors, such as mental health providers, care managers, case managers, nurses, social workers, counselors, acute care and long-term care staff, and substance abuse.
Parking:
Free parking is available in the Center in the Park parking lot located at the intersection of Rittenhouse and McCallum Streets.
Participants should park in the upper parking lot, the lower lot is reserved for people who are handicap accessible.
PennCares Cancellation Policy
- PennCares Support Services reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
- PennCares reserves the right to substitute course instructors as necessary.
- If PennCares cancels an event, registrants will be offered a full refund.
Postponement: Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Substitutions and Transfers: We understand that circumstances may occur to prevent you from attending a training. If you find that you are unable to attend one of PennCares’ trainings, you have several options:
- Send a substitute: Substitutions are accepted as long as a written request is received. Substitutions may be made without penalty provided the original registrant contacts PennCares at trainings@penncares.org to request this change.
- Transfer to another course: Transfers are accepted up to the day of the event as long as a written request is received. In the event the registrant cannot attend a scheduled course for which he or she is enrolled, registration can be transferred to another course.
- Refund of monies: Requests for refunds must be made in writing and received by the training refund deadline stated on the training registration form. (See below for cancellation policy).
Registration Cancellation by Participant
- Unless specifically stated on registration materials, the deadline to request a refund for your registration is 5 business days before the event.
- Registration cancellations requested prior to the deadline will be eligible to receive a refund less a 5% administration fee. *
- Cancellations received less than 5 business days before the event will not be eligible for a refund and will be billed for the total cost.
- Registered no-shows are not eligible for a refund and will be billed the total cost.
- Cancellations will be accepted via e-mail to trainings@penncares.org and must be received by the stated cancellation deadline.
- All refund requests must be made by the attendee/payee.
- Refund requests must include the name of the attendee, the training date, and payment method.
These above policies apply to all PennCares trainings unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.